About us
Malouin Insurance team
We don’t just insure, we care.
We’re a family-owned business. We’re committed to offering the most personalized service possible. We think ahead about your needs when everything is going well, and we’re here for you when things take a turn. We’re your insurance brokers.
Long-term relationship
Time is key to building trust. It’s the time we invest in fully understanding your situation, and the time we devote to delivering impeccable service. Together, let’s build a lasting relationship.
Collaboration
We combine our strengths, knowledge, and expertise, and we stay open to one another. That’s what fuels our team’s energy and enthusiasm.
Continuous improvement
We believe continuous professional development is a key driver of our team’s success and essential to staying up to date with the latest technology.
The Malouin family
Yvan Malouin
President and Damage Insurance Broker
As President of Malouin Insurance and a seasoned broker, Yvan Malouin embodies the continuity of a family tradition in property and casualty insurance. Son of the founder, Arthur Malouin, he has been perpetuating the company's mission for over 60 years: protecting what matters most to local individuals and businesses.
Yvan leads the Malouin team based on fundamental values: proximity, integrity, and excellence in service. Under his leadership, Malouin Assurance remains a reference in insurance thanks to its commitment to long-lasting relationships and constant dedication to the community.
Maxime Malouin
Business Sales Director and Damage Insurance Broker
Leveraging his expertise, Maxime specializes in establishing solid, tailor-made commercial insurance protection for businesses.
His priority is client proximity: he takes the time to listen and understand the unique reality of every SME (Small or Medium-sized Enterprise) to build property and casualty coverage that truly matters. Whether you need a business insurance assessment or assistance with a claim, Maxime is committed to being present for you.
Mélanie Malouin
Administrative Services Director
As the guarantor of operational fluidity, she ensures that all internal resources and procedures effectively support our brokers and client service.
Her role is fundamental: thanks to her leadership and keen sense of organization, Mélanie optimizes administrative management, logistics, and the employee experience. She ensures the team's operational excellence, thus enabling Malouin Insurance to maintain a high level of service for every client, whether an individual or a business.
Sarah Malouin
Damage Insurance Broker
An expert in everyday protection, she specializes in establishing comprehensive home and auto insurance tailored to every family's needs.
Her main quality is her unwavering availability and attentiveness. Sarah is committed to being present for every client, ensuring personalized support and reliable protection for life's most important moments. She makes insurance simple and accessible, establishing an essential relationship of trust and proximity.
Maryse Poulin
Administrative Support
Thanks to her meticulousness and versatility, she ensures the proper execution of daily administrative tasks that guarantee the efficiency of all our operations.
A true pillar, Maryse is the internal reference for file organization and follow-up. She actively contributes to the company's operational excellence, allowing our brokers to concentrate fully on client service. Her commitment and precision are essential to maintaining the level of quality and reliability that defines the reputation of Malouin Insurance.
Our professionals
Maxime Charpentier
Team Leader — Damage Insurance Broker
Nathalie Berard
Team Manager – Personal-lines damage insurance broker
Marilyse Tougas
Personal-lines damage insurance broker – Compliance Manager
Élise Cabana
Manager and Damage Insurance Broker
Chani Marin
Personal-lines damage insurance broker
Vanessa Lebeau-Boivin
Personal-lines damage insurance broker
Roxanne Harbec
Personal-lines damage insurance broker
Jonathan Thibault-Rondeau
Personal-lines damage insurance broker
Alex Sleight
Personal-lines Damage Insurance Broker
Érika Richards
Personal-lines Damage Insurance Broker
Nathalie Bouffard
Personal-lines damage insurance broker
Mylène Hébert
Personal-lines Damage Insurance Broker
Guylaine Myre, C. d’A.Ass.
Damage Insurance Broker
Valérie Lemers-Demay
Damage Insurance Broker
Shelley Smith, A.I.B.
Damage Insurance Broker
Marc Collard, C.I.B
Damage Insurance Broker
Mélanie Darche
Damage Insurance Broker
Christophe Martinville
Damage Insurance Broker
Dominique Cook
Administrative support and personal-lines damage insurance broker
Geneviève Lavoie
Accounting technician
Sylvie Labonté
Administrative assistant
Alexandra Lapalme
Courtier en assurance de dommages des particuliers
Anne-Marie Ducharme
Directrice de succursale & C. d'A.A. courtier en assurance de dommages
Caroline Dugas
Courtier en assurance de dommages
Cloé Barns
Courtier en assurance de dommages des particuliers
Dan Smith
Courtier en assurance de dommages des particuliers
Dominic Yelle
Courtier en assurance de dommages
Doris Grenier
Courtier en assurance de dommages
Emily Larocque
Courtier en assurance de dommages des particuliers
Francois Henri
Courtier en assurance de dommages
Gabriel Sirois
Étudiant en assurance de dommages des particuliers
Geneviève Ménard
Courtier en assurance de dommages des particuliers
Isabelle Desrosiers
Courtier en assurance de dommages
Jessica Gravel
Courtier en assurance de dommages des particuliers
Jessika Claveau
Courtier en assurance de dommages des particuliers
Julie Des Ormeaux
Soutien administratif
Karine Gibeault
Courtier en assurance de dommages des particuliers
Katalina Leduc
Courtier en assurance de dommages des particuliers
Katheline Legault
Courtier en assurance de dommages des particuliers
Lucie Dumouchel
Courtier en assurance de dommages
Patricia Meunier
Courtier en assurance de dommages
Sandrine Delage
Soutien aux courtiers et courtier en assurance de dommages
Sandy Laliberté
Courtier en assurance de dommages
Stéphane Bouthillette
Courtier en assurance de dommages
Suzie Smith
Courtier en assurance de dommages
Tanya Mino-Gosselin
Soutien aux courtiers
Careers
Join a team that puts people first.
Some of the best stories begin when you least expect them. Yours could start here, with a spontaneous application. We can’t wait to meet you.
